Customer Reviews

We go out of our way to please each and every one of our clients. Read what they have to say about us.

In Their Words...

  • Christopher J. Maksym, Phar. D

    - Mar 14, 2015

    Very customer-focused service model which has been exemplary in meeting the specialized requirements of home infusion patients and our home infustion pharmacy. 

  • Columbus Delivery & Logistics,

    - Dec 15, 2016

    At Columbus Delivery & Logistics in NYC, we do not take lightly our industry relationships. Rightaway has proven to be a valuable and trustworthy partner. We enjoy working with Ben Kaplan and his team, as they understand the idiosyncrasies of our industry and the demands which accompany them. The information shared with us is always accurate and timely. They understand the complexities of running a brick and mortar operation, along with an appreciation of the costs associated with doing so. All staff, including upper management and Ben himself, are hands-on and available 24/7. We can always reach a live person and not just a recorded message or answering service. They also respect a partner's need to maintain cash flow and payments are very timely. All of the above contributed toward their reputation as a well known and respectable company. 

  • Scott Patton, Onsite Process Specialist, XPO Logistics, Inc.

    - Aug 08, 2015

    When I worked for the University of Michigan Health Systems is when I first met with Ben and the Rightaway crew. We used their services to deliver patient's medical durable goods to houses, schools and businesses. Their drivers were very professional to patients and families. We also used the inventory management systems to keep track of wheelcahirs and beds. Ben really cares about his business and reputation. Keep up the good work!

  • Anthony Pavone, Business Development Director, Quality Transportation

    - Apr 20, 2015

    Rightaway Delivery is a valued logistics partner of Quality Transportation. Since 2007, Rightaway has been our valued logistics partner in the midwest. Their team has demonstrated time and again their commiotment to quality service, professional communication, and a 100% dedication to patient care. Many kudos to your entire team!

  • Drue Stout, Distribution Supervisor, Michigan Homecare Services, Medequip

    - March 02, 2014

    We have been using Rightaway for quite a few years now. Their fast and friendly service is fantastic. The delivery staff at Rightaway have always been friendly and professional no matter what we have asked of them. They have vehicles to handle many different types of deliveries. Rightaway Delivery has made a difference in the service that we can provide our customers.

  • Matt Lawrence, President, Pace Runners

    - Feb 15, 2014

    Doing good business requires good people. Ben and Rightaway Delivery is one of the good guys in our industry. We would not be successful in the Midwest without the support, partnership, and excellent services from the Rightaway team. Thank you Ben and the Rightaway Team!

  • Bill Roberson, CEO, Chase Couriers & Logistics, Inc.

    - Jan 20, 2014

    If you value excellence, commitment and integrity, Ben Kaplan is the kind of man you want to do business with. Period.

  • Amy O., AAPS Board Of Education Office

    Ann Arbor, Michigan - October 7, 2016

    Rightaway Delivery sent two of the most helpful people to assist getting my extremely large and heavy display case into my building. Manni and Sean -- thank you for your professionalism and assistance. You went above and beyond for this job, and I truly appreciate you!

  • Jacob L.,

    Ann Arbor, Michigan - Jun 01, 2016

    Always makes my deliveries on time and they are fast and professional. Someone is always on the phones and has an answer for me when I call and have a question. We've used them for years now, best delivering company in the Ann Arbor area with competitive prices!

  • Judith K.,

    Ann Arbor, Michigan - June 24, 2015

    Great company with a great team! Always keeping the customer's needs as their top priority!